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Air New Zealand , an airline i patronised for 40 years, is incapable of self examination.

After a seriously negative experience last year i found them incapable of openness to customer complaint while the CAA investigation found my version of events correct and yet Air NZ still refused to acknowledge this and banned me for two years. The best outcome for me is getting to experience other airlines which are better. As a diagnosed sufferer of PTSD just the sight of the back and white bird exudes a shadow

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So sad to see the demise of what used to be a source of national & international pride, & sorry you had such a bad experience on top of everything else, but good on you for sticking to your principles 👍🏾There seems to be a flaw in how they choose their leadership when surely the damage to the reputation severely impacts the business model - a good leader would make it known that customer relations was paramount 🤷‍♀️

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🙏🏽 feedback Cindy

Customer Relations are paramount for sure and the truth also! Coverups are a bad look and protect inappropriate staff behaviour

Witnesses offered to back me up and wrote to Air NZ but they doggedly refusedto critique the situation fairly

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Recent Inflation was NOT just too much money chasing too few goods, but also failure to tax Covid relief money back OUT of the economy as it travelled up the business chain to the investor class. This was a global phenomenon that resulted in a great deal of money flowing into asset speculation, and thus record highs in stock-market prices. Stockholders expectations of returns based on these new high stock values resulted in so-called 'greedflation'. Governments' endorsement of shares-based private super (Kiwisaver etc.) and sovereign wealth funds (such as the NZ state superannuation fund) made price control politically unpalatable.

The end of high inflation is not the end of this anomaly of distribution, it just means that this flow of excess profits from wage-earner to stockholder is not getting worse. The imbalance remains in place until the wages share of business revenue is restored to its former level.

In a future emergency, a windfall tax /super-tax on both the highest income bracket and corporation tax should be introduced at the same time as emergency relief, and maintained until all relief money is recovered to the government. To fail in this is no better than endorsement of 'war-profiteering'.

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Re the post-assassination Trump - if you don't already follow Andy Borowitz on Substack - formerly wrote satire for the New Yorker - brilliant laughs & giggles & a wonderful community to share the light side of situations. Guaranteed as a bright spot in sometimes dark times.😁 "The Borowitz Report"

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